Shipping Policy
At Rabbit Line Shop, we are committed to delivering your orders quickly and securely. Please read our shipping policy carefully to understand our shipping process.
1. Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next business day.
2. Delivery Time
Estimated delivery times are:
- Within Gujarat: 2–4 Business Days
- Rest of India: 4–7 Business Days
- Remote locations may require additional delivery time.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed. Any promotional free shipping offers will be clearly mentioned on our website.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information, allowing you to monitor your shipment status.
5. Delivery Delays
While we strive to deliver orders within the estimated timeframe, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances. We appreciate your patience in such situations.
6. Incorrect Shipping Address
Customers are responsible for providing accurate shipping information. Rabbit Line Shop is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
7. Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our customer support within 48 hours of the expected delivery date. We will work with the courier partner to resolve the issue as quickly as possible.
8. International Shipping
Currently, Rabbit Line Shop ships only within India. We do not offer international shipping at this time.
9. Contact Us
If you have any questions regarding shipping or your order, please contact us:
Rabbit Line Shop
E-30, Matrushakti SCO,
Near Nandanvan Society,
Punagam, Surat, Gujarat – 395010
Phone:
+91 91733 10511